If your subscription status is suspended, you must make a payment by doing the following:

  • Go to http://appexchange.com
  • Login, using your standard Salesforce credentials
  • Go to the drop down menu in the upper right navigation
  • Click on Subscriptions and Installations
  • Go to our App
  • Find "Manage Subscription"
  • Update payment/credit card details
  • Send an email to support@crmguidance.com, advising us that your cc info has been updated