Common Customer Issues

Easy Opt Not Working
Go back to the Step by Step install instructions and verify whether or not "Accept emails from" is empty. You cannot have a value in this field,...
Sun, 9 Aug, 2015 at 7:20 PM
Easy Opt Release Notes: Release Notes and Set-up Steps for Easy Opt v 1.14 - August 2015
Release Notes Includes NEW Rich text fields on the Easy Opt Settings tab, in the "Unsubscribe Campaigns" section  Field Named: Heade...
Sat, 5 Sep, 2015 at 2:19 PM
I installed a your trial in my sandbox, I set an email template in order to test it, but I can’t get the email…
Please Check the email settings in your sandbox. By default Salesforce disables sending out emails in your sandbox to prevent your clients from receiving em...
Wed, 6 Dec, 2017 at 12:56 PM