FAQ

Can we automatically set the Lead Source value based on Webinar Registrants?
Yes, you can, by creating a workflow rule that executes a field update.  How To: Create a Workflow Rule using the following criteria on the Lead Object ...
Mon, 10 Sep, 2018 at 8:44 AM
How does licensing work for the GoToWebinar/GoToMeeting Integration?
First, it's important that you understand what a Licensed User is: A licensed user to us, is any one of your Salesforce users who wants/needs to vi...
Tue, 23 Apr, 2019 at 11:27 AM
Do all of our users have to have their own GoToMeeting or GoToWebinar account/credentials?
No. A User can still use our app to create meetings and or invite Leads/Cotnacts to existing GoToMeetings, even if they don't have their own unique Log...
Mon, 9 Jul, 2018 at 10:14 PM
Can your GoToWebinar Integration track Webinar Attendance?
Yes, our GoToWebinar Integration enables you to track attendance, no matter how many webinars a Lead or Contact has Registered for and or Attended. See the ...
Wed, 28 Feb, 2018 at 10:14 AM
Can we see our Webinar Poll Results, Q&A Results and Survey Results inside Salesforce?
Yes. There are multiple different ways for you to review your Attendee Q&A, Poll and Survey Results: 1. We've include multiple out of the box S...
Wed, 4 Jul, 2018 at 3:45 PM
Can we bulk send invitations to our Webinars?
Yes, you can send bulk invitations from your Contacts and Lead List views. From your stand Salesforce list view on Leads and Contact, users will simply sele...
Tue, 27 Feb, 2018 at 2:11 PM
How Do We Assign Licenses to Our Users
To Assign a license go to "Setup > Installed Packages > GTM Integration > Manage Users  NOTE:  GoToWebinar Application features 4 tabs; th...
Wed, 4 Jul, 2018 at 3:46 PM
Can you tell me if your app still works since LogMeIn purchased GoToWebinar and GoToMeeting?
Yes, the newest version of our GoToMeeting / GoToWebinar Integration does work with the new LogMeIn endpoint. Please make sure you have installed version 3....
Wed, 6 Dec, 2017 at 1:13 PM